The General Terms below are complicated legal terms that serve to protect us and make clear the privacy terms that will apply to users of Renti services. These terms below are here to give you a simple explanation of what the General Terms really mean in plain English.
However, these plain English terms are not legally binding and the General Terms are still the legal terms that will apply if anything goes wrong.
Renti is an online application portal that allows tenants to create a rental profile to apply for rental properties, quickly and easily. It enables fast, easy communication between the tenant, property manager and landlord to keep everyone up to date on the application process.
Renti collects personal information on the tenant, which included ID, credit and income information that is used by the property manager and landlord to determine who is the best fit for renting their property. This information is passed onto and stored by the property manager or landlord and is also stored in Renti to make it easier for you to apply for future properties.
Your personal information will be protected with the highest levels of standards and can be removed on your request. The Privacy Act governs how we handle your personal information and The Credit Reporting Privacy Code 2004 (“Code”) governs how we handle your personal credit information.
By accessing this website or by making an application to a rental property, you consent to Renti collecting, using and disclosing Personal Information about you that is provided by you or another person as described below.
The nature of the Service means that individuals applying to a property via Renti and our agents (where applicable) personal information, such as information contained within identity documentation
The type of Personal Information we collect or which we may hold about you may include, but is not limited to:
We only collect Personal Information that is necessary (i) for the purposes of the Services, (ii) for the performance of a contract for which you are a party, (iii) for which you have given consent for such processing of your data, or (iv) for compliance with a legal obligation to which we are subject.
The Personal Information that we collect therefore differs from person to person depending on the type of identity documentation verified.
If you provide us with Personal Information about someone other than yourself, you represent that you are authorised to do so and agree to inform that person who we are, that we will use and disclose that information for the Service and they have the ability to access the Personal Information we have about them.
You have no obligation to provide Renti with any Personal Information that is requested by us. However, due to the nature of the Service, if you choose not to provide us with such information, we will be unable to provide you with our Service.
We understand the importance of using your Personal Information in a responsible and secure manner. Your Personal Information may only be used by Renti under the following circumstances:
In using our Service you authorise Renti to pass on any Personal Information that you provide us to the property manager or landlord who is using or referred you to use the Service. We may use your Personal Information for other purposes which are directly related to those above that would reasonably be expected by you.
You will receive marketing messages from us if you have given your consent, if you have requested or if you use the Service to access products or experiences from us and if you have not opted out of receiving marketing messages.
Renti is a New Zealand company with its head-office located in Auckland, New Zealand. Your data will be held in Amazon Web Services (AWS).
The property managers and landlords that you are looking to rent a property from are, for legal purposes under the Resource Management Act 1991, are required to assess your suitability to rent the property.
Once they have reviewed and accepted your application on Renti they store it within their own record system for the ongoing tenancy. For the purposes of the General Data Protection Regulation (GDPR), New Zealand is considered a country which provides adequate protections for Personal Information, as confirmed by the European Commission in Commission Decision 2013/65/EU.
We will never sell your Personal Information to anyone.
We will only retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting or statutory reporting requirements.
If you have any queries relation to your personal information held by Renti or this policy, please contact us:
By telephone: 0800 468 230
By email: email@example.com
As an individual using Renti to apply for a property or create a rental profile, you are able to review your data during the application process and update any errors that might have occurred as the data has been entered or extracted from your ID. Once the application has been submitted you can update you profile which will automatically update your application.
Once the property has been rented, you will no longer be able to edit the information that was used to apply for that specific rental property. There will be an audit trail, so you can check any steps that were undertaken on the Renti platform.
If you decide to terminate your account, you will need to email us at firstname.lastname@example.org and we will deactivate it. Remember that once your account is closed, you will no longer be able to login and access your existing Personal Information and will not be able to review any recent applications. You can however, re-open the account at any time, by applying for a new rental property.
If you have a User account and your account is deleted, all personal information will be deleted immediately. If you are a Company account and you request to delete your account, your account will be deactivated initially and once the final invoice has been paid, the account will be deleted and all personal and company information will be removed entirely from the system and all corresponding verifications.
You have the option of changing your marketing preferences at any time your account remains open via account settings.
You have the following rights with regard to your Personal Information:
You can exercise several of your rights through the personal information section of your account. To exercise your other rights you can file a request by email to claudia@Renti.co.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. In an effort to speed up our response, we may also contact you to ask you for further information in relation to your request.
Whenever you visit our website, Renti collects information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This helps us continue to improve out Service.
Cookies are files with small amounts of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the Website and are stored on your device's hard drive.
Our Website www.renti.co uses these “cookies” to collect information and to improve our Service for users (for example to temporarily remember your session in order to not ask you to fill this information again each time you visit the Website or go to one page to another). Some other cookies are used to generate statistics or to remember your preferences.
You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some parts of our Service.
We may employ third-party companies and individuals due to the following reasons:
The security of your Personal Information is imperative. We endeavour to employ best practice standards to ensure unauthorised access and disclosure of your information does not occur. Renti uses a highly secure AWS cloud service to protect your data. AWS provides encryption in transit with HTTPS and SSL across all services.